To view our findings, please input your information.

We apologize.

This form is not available in your region.

To access the report, email us at

Open Menu Menu
Close Menu Close

Loyalty Big Picture Methodology

How we got here: We’ve gathered data and insights1 from both loyalty program operators and members. All program member participants were required to be the primary or shared decision maker in their membership program. Surveyed loyalty operators qualified based on their ability to speak to the management of their company’s loyalty program.

Our research took place from October 24–November 2, 2018.1

Next Section: The Loyalty Industry is Big