We help leaders in travel worldwide create more loyal guests and frequent travellers.


Travel and hospitality Sponsors in the AIR MLES Reward Program count on the LoyaltyOne team for highly refined segmentation analysis. With deep insights developed from the data, we help create more targeted and personalized guest communications aimed at driving incremental spend and transaction frequency.

How the AIR MILES® Program helps Travel and Hospitality Sponsors:

Stronger engagement - With more opportunities to earn rewards quickly, guests get more engaged with program and your brand.

More powerful insights - Our dedicated analytical teams can deliver actionable guest insights informed by both your transactional data and data from across the program.

More effective marketing - With richer insights you can refine your offers and communications, as well as your online and offline guest experiences.

Shared investment - You share the cost of marketing, rewards fulfillment, analytics, program infrastructure and ongoing operations with all partners in the program.

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The power of the AIR MILES® currency is equally evident to travel/ hospitality providers on the rewards side of our loyalty coalition, as millions of Collectors annually redeem Reward Miles for trip rewards, hotel rewards and vehicle rentals, as well as cruises, rail trips, coach tours and resort-based package vacations. Our rewards group offers many advantages to businesses hoping to reach a vast audience in search of travel/ hospitality services.


LoyaltyOne has worked with travel and hospitality clients worldwide, including both economy and luxury brands, as well as companies with complex multi-brand offerings. We've also partnered with innovative leaders in emerging areas such as gaming. Our team has the necessary breadth of experience to tackle any challenge, customizing our approach to match the specific market priorities and regional perspectives of each client.

Our experts help design, optimize and launch proprietary, partnership and coalition loyalty programs—with the ultimate goal of capturing the data-driven insights that allow smarter business decisions and drive more loyal guests.

Travel & Hospitality Services:
• Benchmarking / economic modeling
• Program ideation and design
• Implementation planning and execution
• Operations management/diagnostics
• Rewards fulfillment
• Employee engagement

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