Customer Experience Risk Study

December 19, 2016

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Did you know retailers are putting, on average, 16% of their customers' potential spend at risk from negative experiences?

DOWNLOAD AND DISCOVER:

  • Which retailers are most at risk?
  • What are the top friction points for shoppers?
  • How to measure your customer most critical CX issues.

Find out how a proven, proactive approach that gives the right issues the proper visibility can drastically improve the effectiveness of your investments when it comes to customer experience improvements.

Customer Experience

Global Solutions

LoyaltyOne

Loyalty

Customer Analytics

Retail

Report

CX

Whitepaper

Customer Experience Risk Study

Jul 6, 2018, 10:50 AM
Did you know retailers are putting, on average, 16% of their customers' potential spend at risk from negative experiences...
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Publication date : Dec 19, 2016, 00:00 AM

Did you know retailers are putting, on average, 16% of their customers' potential spend at risk from negative experiences?

DOWNLOAD AND DISCOVER:

  • Which retailers are most at risk?
  • What are the top friction points for shoppers?
  • How to measure your customer most critical CX issues.

Find out how a proven, proactive approach that gives the right issues the proper visibility can drastically improve the effectiveness of your investments when it comes to customer experience improvements.

Tags :
  • Customer Analytics
  • Customer Experience
  • CX
  • Global Solutions
  • Loyalty
  • LoyaltyOne
  • Report
  • Retail
  • Whitepaper
Categories :
  • Report
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