Asia Pacific Report: Disruption at Lightning Speed

February 22, 2017

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In the Asia Pacific region and beyond, the world is changing with every passing second  from customer attitudes to loyalty, and payments to technology. There is a general perception that retail sophistication and customer-centricity are more advanced in mature consumer markets where competition is high and margins are razor-thin, but it might be time to take a second look. 

Innovation is fueled by changing competitive forces, regulatory pressures, consumer attitudes, digital platforms, technology adoption and unsettling social conditions. With the majority of the world’s youth population growing up in Asia with smartphones in hand, disruptive change is moving at lightning speed in the East, with only a few of the legacy constraints that are slowing growth in mature markets. This report offers readers a closer look at the biggest opportunities for loyalty that have taken root in Asia Pacific. 

Customer Experience

Loyalty

Customer Analytics

Digital & Mobile

CPG

Grocery

Food & Beverage

Retail

CX

Financial Services

Travel & Hospitality

Food Retail

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Asia Pacific Report: Disruption at Lightning Speed

Aug 28, 2018, 12:59 PM
In the Asia Pacific region and beyond, the world is changing with every passing second  from customer attitudes to loyalty, and payments...
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Publication date : Feb 22, 2017, 00:00 AM
In the Asia Pacific region and beyond, the world is changing with every passing second  from customer attitudes to loyalty, and payments to technology. There is a general perception that retail sophistication and customer-centricity are more advanced in mature consumer markets where competition is high and margins are razor-thin, but it might be time to take a second look. 

Innovation is fueled by changing competitive forces, regulatory pressures, consumer attitudes, digital platforms, technology adoption and unsettling social conditions. With the majority of the world’s youth population growing up in Asia with smartphones in hand, disruptive change is moving at lightning speed in the East, with only a few of the legacy constraints that are slowing growth in mature markets. This report offers readers a closer look at the biggest opportunities for loyalty that have taken root in Asia Pacific. 
Tags :
  • CPG
  • Customer Analytics
  • Customer Experience
  • CX
  • Digital & Mobile
  • Financial Services
  • Food & Beverage
  • Food Retail
  • Grocery
  • Loyalty
  • Retail
  • Travel & Hospitality
Categories :
  • Report
CQY_Asia-Pacific Report2_2017_263x140
Author :
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